This white paper, published by Pegasus Communications, advocates an approach to management that is based on the fundamental principle that the purpose of any business is to create value for customers, employees and investors. The most successful organizations understand that the interests of those three groups are inextricably linked, and that sustainable value can not be created for one group unless it is created for all of them. The first focus should be on creating value for the customer, but this cannot be achieved unless the right employees are selected, developed and rewarded, and unless investors receive consistently attractive returns. Order Creating Value from Amazon
Resources
Publications & White Papers
Creating Value: Linking the Interests of Customers, Employees and Investors
Strategic assets: Linking short-term results, future success
This article explains the importance of balancing short- and long-term results, and describes practical ValueGroove tools for doing so, including the Strategic Balance Sheets, and Operating and Asset Goals. Click here to download the article.
Brochures
ValueGroove description and value proposition for small to mid-sized organizations
ValueGroove description and value proposition for larger organizations
Tools and Documentation
The ValueGroove Handbook
The ValueGroove Handbook provides a detailed, step by step guide to using the ValueGroove Process and web application. Download the Handbook now.
